ArcaMax

Q: I recently booked a seven-day Caribbean cruise on Holland America. I paid $650 for a veranda stateroom, courtesy of an MGM casino certificate. An agent verbally confirmed the booking, and I got a zero-balance invoice. Then Holland America changed the price to $1,450 and told me to pay $800 more, or I would lose my cabin.

I've begged ...Read more

Q: I recently rented a Hyundai Sonata from National at Raleigh-Durham International Airport. Within minutes of driving off the lot, I started hearing noises from under the car. I drove a couple of exits, then turned around and brought it back.

When I entered the National facility, one of the attendants said, "Well, there's another Sonata with ...Read more

Q: I made a ferry booking with Brittany Ferries in January for an August sailing from Plymouth, England, to Santander, Spain. I'm 79, and unfortunately, health issues developed with my kidney disease. I realized that I needed to change my travel plans. If my condition worsened while I was in Spain, I wouldn't be able to return to the United ...Read more